Effective April 2, 2025
ISO Amp, LLC takes your privacy extremely seriously and would like to describe how we collect, use and protect your information when you access our website(s), products, and other software applications (collectively, the “Services”) operated by ISO Amp, LLC (hereinafter referred to as “ISO Amp,” “we,” ”us,” “our”). It is ISO Amp’s policy to respect your privacy regarding any information we may collect from you across our Services. When you access and use the Services, you are subject to our Terms of Service.
This Privacy Policy covers our treatment of personally identifiable information (“Personal Data”) that we gather when you are accessing or using our Services. We gather various types of Personal Data from our users, as explained in more detail below, and we may use this Personal Data in order to make our Services available to you, to contact you, and to better understand how you use the Services. This policy covers the types of Personal Data we collect, purposes of using Personal Data, and the legal basis for processing Personal Data, practices for sharing Personal Data.
The Services are not intended for children under the age of 13 and for anyone living in the European Union, the United Kingdom, Liechtenstein, Norway, or Iceland., and we do not knowingly collect or solicit Personal Data from anyone under the age of 13. If you are under the age of 13, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we obtain actual knowledge that we have collected Personal Data from a child under age 13, we will delete that information as quickly as possible. We do not sell, as that term is defined in the California Consumer Protection Act (“CCPA”) the personal information of minors under 16 years old who are California residents.
We receive and store any information you knowingly provide to us. We collect email addresses and other contact information that users and correspondents provide to us. We also may preserve records of our correspondence. When you register for an account, we ask for your name, username, and email address. We value the trust that you place in us by providing us your Personal Data. We will always use your Personal Data in a way that is fair and worthy of that trust. We will always be transparent with you about the information we collect, what we do with it, with whom we share it and who you should contact if you have any concerns. We may optionally ask for Personal Data, such as your:
In keeping with standard online privacy practices, users should not include any highly sensitive information (such as social security numbers, financial information, or “protected health information” (as that term is defined by the Health Insurance Portability & Accountability Act)) in any emails so that such data does not transfer to our servers (even if only temporarily).
In addition, we collect Personal Data you submit to us, for example by completing a form from our Services. In that case, we may communicate with you, for example by calling you at the phone number you provide, sending you promotional email offers, or emailing you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps enhance our engagement with you and generally improve our Services.
When you interact with our Services, our servers may automatically log the standard data provided by your web browser. Whenever you interact with our Services, we may automatically receive and record information on our server logs from your browser or device, which may include your IP address, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. We use cookies to track current session information and to streamline your login process. We do not require permanent cookies. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We may use this data to customize content and generally to improve the Services.
We may collect, hold, use and disclose information for the following purposes and Personal Data will not be further processed in a manner that is incompatible with these purposes:
Except as described in this policy, we will not give, sell, rent or loan any Personal Data to any third party. Personal Data will only be shared as follows:
We may employ other companies and people to perform tasks on our behalf and need to share your information with them, including in some cases the Personal Data you have provided to us, in order to make the Services available to you. For example, we may use third party hosting providers or software developers to help implement and maintain the Services. Personal Data that you provide to those sites may be sent to ISO Amp in order to deliver the service. We process such information under this Privacy Policy. However, our agents do not have any right to use the Personal Data we share with them beyond what is necessary to integrate.
If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our applicable terms of use and other agreements; or protect the rights, property, or safety of ISO Amp, LLC, our employees, our users, or others.
In addition to the above, the CCPA provides specific rights to know, delete, and opt out, and requires businesses collecting or disclosing Personal Data to provide notices and means to exercise those rights. The language in this section has the same meanings as given to them in the CCPA. For more information, or to submit a request, please email [email protected].
The categories of Personal Data that we have collected, as described by the CCPA, in the preceding twelve (12) months includes identifiers, commercial information, internet activity, geolocation data, and inferences. The information we collect is described in greater detail above. We collect and use these categories of information for the purposes described above. The information we share with third parties and the underlying principles that guide our sharing practices are also described above.
California Residents have the right to delete the Personal Data we have collected from you, and the right to know certain information about our data practices in the preceding twelve (12) months. If you would like to receive or delete your personal information, you can email us at [email protected].
If and to the extent “sale” under the CCPA is interpreted to include advertising technology activities specifically for interest-based advertising, we will comply with all applicable laws as to such activity.
You may choose to designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly.
You have the right not to receive discriminatory treatment by us for the exercise of any of your rights.
As a California resident, you may ask us for a notice describing what categories of personal information we share with third parties or affiliates for those third parties or affiliates’ direct marketing purposes and identify the name and address of the third parties that receive such personal information. Please note that we are only required to respond to requests once during any calendar year.
Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice: If you have a question of complaint regarding the Services, please send an email to [email protected]. You may also contact us by writing to us at 117 Olde Farm Office Road, Duncansville, PA 16635. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at 916-445-1254 or 800-952-5210.
We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but if we do, we will bring it to your attention by placing a notice on our website, https://getisoamp.com/privacy_policy and/or by sending you an email, and/or by some other means. Your use of the Services after any changes to the Privacy Policy have been posted will be considered to indicate your acceptance of the changes.
Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and Personal Data.
If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your Personal Data, we will ask you to re-consent to the amended privacy policy.
If you have any questions, concerns, or complaints regarding our privacy policies, the data we hold on you, or would like to exercise one of your data protection rights, please don’t hesitate to contact us, and we will work hard to resolve your concerns. If you have any complaints, you can contact us as follows:
Email us at: [email protected]
Or write to us at: ISO Amp, LLC, 117 Olde Farm Office Road, Duncansville, PA 16635
This policy is effective as of April 2, 2025.